Bookkeeping, Systems & Automation

Introduction - When Growth Outpaces Structure Business growth is exciting, new contracts, more staff, bigger turnover. But for many construction and engineering businesses, growth comes faster than the systems designed to support it. At Jones Financial Accounts (JFA), we regularly see £500k–£5m turnover businesses winning work while quietly losing control behind the scenes. Spreadsheets multiply, decisions rely on gut feel, and the finance function becomes reactive instead of

Introduction - SLA Countdown If you want to win and retain key accounts in construction and engineering, the work is only half the story. The other half is performance. Large clients don’t just pay for repairs or maintenance. They pay for: response times completion targets reporting accuracy reliability under pressure This is where SLAs come in. An SLA, Service Level Agreement, defines how quickly you must respond, attend, and complete work. At  Jones Financial Accounts (JFA)

Introduction - Predictable Job Completion and Cashflow Most construction and engineering businesses don’t struggle because of lack of work. They struggle because of lack of control. Jobs come in fast. Engineers are busy. Customers are demanding. Paperwork piles up. And before long, you hear the same phrases: “We don’t know where we’re up to.” “That job still hasn’t been closed.” “Why hasn’t it been invoiced yet?” “Who is managing that site?” This is where the right CRM system

Introduction - How Poor Communication Becomes a Reputation Problem In construction and engineering, most business owners assume customers leave for one reason: Price. But in reality, customers usually leave for something else: Silence. They can’t reach anyone.Messages go unanswered.Jobs feel unmanaged.Invoices arrive with no explanation. And what starts as a simple communication gap quickly becomes something much bigger: A reputation problem. At  Jones Financial Accounts (JF

Introduction - Manager Becomes a Business Risk In many construction and engineering businesses, there is one person everyone relies on. They know the jobs, the clients, the numbers, and the team. When something goes wrong, they are the one called to fix it. At Jones Financial Accounts (JFA), we regularly see this individual become a single point of failure. What starts as dedication slowly turns into overload. Decisions are delayed, mistakes increase, and the business becomes

Introduction - Illusion of “Small Numbers” In construction and engineering businesses, attention is naturally drawn to big costs. Labour, materials, vehicles, and subcontractors dominate conversations and reports. Smaller costs, parking, tolls, travel expenses, minor tools, and sundries, are often ignored because they feel insignificant in isolation. At Jones Financial Accounts (JFA), we regularly find these “small numbers” quietly eroding margin. Individually they do not loo

Introduction - Overheads Feel “Too High” Many construction and engineering business owners believe their overheads are out of control. Rent feels expensive, management salaries look heavy, and fixed costs seem to rise every year. The instinctive response is to cut costs, delay hiring, or strip back investment. At Jones Financial Accounts (JFA), we regularly find that overheads are not actually the problem. In most construction and engineering businesses, overheads  feel  too

Introduction - Business Isn’t Unprofitable One of the most common statements we hear from construction and engineering business owners is,  “The business just isn’t making money.”  Margins feel tight, cash flow is under pressure, and year-end results are disappointing. At Jones Financial Accounts (JFA), we rarely find that the business itself is unprofitable. More often, the problem sits at job level. Profitable jobs are masking loss-making ones, and the overall picture hides

Introduction - The Hidden Cost of Poor Job Data In construction and engineering businesses, job data is often treated as an administrative inconvenience rather than a commercial priority. Missing job references, vague cost descriptions, and incomplete timesheets are brushed aside with,  “We’ll tidy it up later.” At Jones Financial Accounts (JFA), we see this mindset quietly costing businesses serious money. Poor job data does not just create messy reports, it actively drives

Introduction When most businesses talk about automation, they talk about speed. Faster payments. Faster processing. Less admin. What often gets missed is the most important benefit of automation:  control . At  Jones Financial Accounts (JFA) , we regularly see SMEs that have grown quickly and introduced automation for the wrong reason. Payments are faster, but errors increase. Approval is weaker, not stronger. Directors lose visibility instead of gaining it. This blog explain

Introduction For many construction and engineering businesses, expense control is an uncomfortable topic. Directors worry that tightening controls will feel like mistrust, damage morale, or slow teams down. As a result, expense processes are often left loose, informal, or inconsistent. At  Jones Financial Accounts (JFA) , we see the opposite outcome when expense control is done properly. Strong expense processes do not police staff, they  protect profit, improve clarity, and

Introduction At  Jones Financial Accounts (JFA) , we regularly work with SMEs turning over £500k to £5m+ that are busy, winning work, and delivering projects, yet cash always feels behind. One of the fastest improvements we make is tightening invoicing discipline. This blog explains  why faster invoicing is one of the easiest ways to improve cash flow , why delays damage forecasting and supplier confidence, and how setting clear timelines restores control. It also explains wh

Introduction Many construction and engineering businesses believe their financial problems come from rising costs, tight margins, or difficult customers. In reality, one of the biggest causes of poor financial decisions is far more basic:  disconnected systems . At  Jones Financial Accounts (JFA) , we regularly see SMEs with good people, strong demand, and solid experience, yet their numbers cannot be trusted. Job systems don’t match the accounts, invoices sit in drafts, cost

Introduction One of the biggest myths in growing construction and engineering businesses is that profit problems are caused by poor sales. In reality, we see the opposite far more often. Sales grow, work is busy, teams are stretched, yet profit quietly falls behind expectations. At  Jones Financial Accounts (JFA) , this usually points to one core issue:  managers are not accountable to the numbers . When budgets, margins, and costs do not clearly belong to anyone, inefficienc

Introduction - Perfect Management Pack Most construction and engineering businesses don’t fail because they’re unprofitable. They fail because the  board doesn’t see problems early enough . I’ve worked with multiple of £500k–£10m construction and engineering businesses, and the pattern is always the same: The board pack arrives  too late It’s written  for accountants, not directors It shows a  generic P&L and balance sheet It tells you what happened, not  what’s about to go w

Introduction - P erfect Board-Level KPI Dashboard Most boards don’t need  more  numbers. They need  clearer  numbers. In construction and engineering, the biggest risks rarely show up as one dramatic figure. They creep in quietly: revenue looks strong, but margin is leaking job by job cash feels tight, but you can’t see whether it’s  WIP ,  debtors ,  retentions , or  supplier terms  causing the squeeze the team is flat out, yet EBITDA isn’t moving That’s why the best boards

Introduction - Data They Need Before Spending In many fast‑growing construction and engineering SMEs, directors and owners approve expenditure on intuition rather than data. Perhaps they trust their team, are pressed for time or rely on outdated processes. Yet uncontrolled spending erodes margins and creates cash‑flow pressures. This blog explores why directors bypass numbers, what information they need to see, and how often they should review it. Approving spend without chec

Introduction - Creating Departmental Accountability In growing construction and engineering firms, budgets are often decided at the top and then communicated to department heads without much discussion. The result? Lack of ownership, overspending and finger‑pointing when numbers go awry. True accountability happens when heads of operations, sales and service understand and own their costs. This blog shows how to gather data, measure performance and create a culture of account

Introduction - Financial Controllers Fail Without Authority Small and medium‑sized construction and engineering firms often view the financial controller as an accounting workhorse. Yet controllers are not magicians; they need authority, information and support to succeed. When business owners delegate  responsibility  without equivalent authority, they set the controller up for failure. In a £5 million construction firm, a controller might be expected to reconcile accounts,

Introduction - Training Non‑Finance Managers Many site managers and project leads in construction and engineering are highly skilled in operations but feel uncomfortable with financial reports. Yet understanding numbers, budgets, margins and cash‑flow, is essential for making informed decisions. This blog provides a step‑by‑step approach to training non‑finance managers, using plain language and tools designed for SMEs. Where Is the Best Place to Start? Begin with the basics: